CRYSTAL GRID SOLAR SOLUTIONS

Frequently Asked Questions

Everything you need to know about solar installation, subsidies, and maintenance

TIER 1 Deal-Breakers

How much does a 3kW solar system cost, and what is the subsidy?

The listed price for a 3kW system is ₹2,20,000, though prices are subject to change based on market conditions and may sometimes be lower. Please call or contact us before finalising — we'll give you the exact current price. The PM Surya Ghar scheme credits ₹78,000 directly into your bank account within about a week of installation, making the effective cost around ₹1,42,000. Crystal Grid has a 100% subsidy success rate.

Will solar work during a power cut?

No. In an on-grid system, the inverter automatically shuts off when grid power fails — this is a mandatory safety feature. For backup power during outages, you need a hybrid or off-grid system with a battery.

How much can I save on my electricity bill?

A 3kW system generates around 350–400 units per month. If your current bill is ₹2,000–₹3,000, it can reduce to nearly zero.

How long will it take to recover my investment?

Typically 4–6 years. After that, the next 15–20 years of generation is essentially free electricity.

Is my roof suitable for solar?

Most RCC roofs are suitable. The roof should be shadow-free and structurally sound. We do a free site inspection to confirm — about 10–12 sq. mt. of shadow-free area is needed per kWp.

TIER 2 Subsidy and Money

How do I get the subsidy? Is the process complicated?

We handle the entire PM Surya Ghar application and net metering paperwork for you. The system must be installed through a DISCOM-registered vendor to qualify — Crystal Grid is registered with TANGEDCO.

Can I get a loan instead of paying the full amount upfront?

Yes. We have bank tie-ups offering solar loans from 5.85% interest, with tenures up to 10 years. In many cases the monthly EMI works out to less than your current electricity bill.

Is the full subsidy available for systems above 3kW?

The maximum central government subsidy is ₹78,000, applicable for systems up to 3kW. For larger systems, the subsidy amount does not increase further under the current PM Surya Ghar scheme.

When will the subsidy be credited to my account?

Typically within one week of installation and net meter inspection. Our track record is 100% — every customer who has applied through us has received their subsidy in full.

TIER 3 Technical

What happens to extra power I generate but don't use?

It is exported to the grid through net metering and adjusted against your bill. A bi-directional meter records both imported and exported units, and you only pay for the net difference.

Do panels work on cloudy days?

Yes, but at reduced output. Panels do not generate power at night. On cloudy days the grid supplies whatever solar cannot, completely seamlessly.

Which direction should the panels face?

South-facing gives maximum output in India. East-West orientation also works efficiently.

Will installing panels damage or leak my roof?

No. Panels are mounted using structures with proper waterproofing so roof integrity is maintained.

How much roof space does a 3kW system need?

Approximately 300 sq. ft. (30 sq. mt.) of shadow-free area. Around 10–12 sq. mt. is needed per kWp.

TIER 4 Post-Installation

How long do the panels and inverter last?

Panels carry a 25-year performance warranty. Our Deye inverters carry a 10-year warranty.

Is there any maintenance required?

Minimal. Regular panel cleaning and an annual check are sufficient. We include 5 years of AMC with every installation.

Can I monitor my solar generation remotely?

Yes. The Deye inverter comes with WiFi monitoring so you can track output and performance directly from your phone.

Can I expand the system later if my power needs grow?

Yes, provided there is sufficient roof space and your sanctioned load allows it.

What if a panel gets physically damaged?

Physical damage from external causes is not covered under the performance warranty but can typically be claimed under your home insurance. Manufacturing defects are covered under the 25-year warranty.

Will my electricity bill go completely to zero?

For most households with a 3kW system, the consumption bill can come down to zero. However, TANGEDCO levies a small fixed charge regardless of usage, so a minimal amount may still appear on your bill.